FAQs
KNOW BEFORE YOU GO
PLEASE NOTE THAT WE DO NOT ACCEPT DINING RESERVATIONS, AS WE ARE A WALK-UP FRIENDLY VENUE WITH A HOST TEAM CAPABLE OF SEATING PARTIES IN A REASONABLE AMOUNT OF TIME.
We have adjusted our hours for select holidays. Please see the details below on special holiday hours:
Thanksgiving: November 28, 2024 – Open at 2:00 PM
Christmas Day: December 25, 2024 Open at 2:00 PM
FOR INFORMATION ON HOW TO BOOK AN ARTIST PLEASE EMAIL:
TALENTINQUIRIES@TCRESTGROUP.COM
FOR MARKETING INQUIRIES INCLUDING ADVERTISING SALES, CHARITABLE DONATIONS OR PRODUCTION / FILMING, PLEASE EMAIL:
MARKETING@TCRESTGROUP.COM
FOR MEDIA/PRESS INQUIRIES, PLEASE EMAIL:
MEDIA@TCRESTGROUP.COM
ACCEPTABLE FORMS OF IDENTIFICATION ARE:
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VALID PICTURED STATE ISSUED IDENTITY CARD
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VALID PICTURED STATE ISSUED DRIVER’S LICENSE
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VALID MILITARY ID
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VALID PASSPORT WITH CURRENT PHOTO
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VALID STATE ISSUED TEMPORARY IDs
FOR OPEN POSITIONS AT TC RESTAURANT GROUP, PLEASE VISIT HTTPS://JASONALDEANSGAT.EASYAPPLY.CO
FOR VERIFICATION OF EMPLOYMENT, PLEASE SEND AN EMAIL TO VOE@TCRESTGROUP.COM
JASON ALDEAN'S IS LOCATED AT 644 PARKWAY • GATLINBURG, TN 37738.
WE DO NOT ACCEPT PHONE ORDERS OR DELIVERY SERVICE ORDERS, BUT LOOK FORWARD TO DINING WITH YOU!
JASON ALDEAN'S IS ALL-AGES, AND AN ADA ACCESSIBLE VENUE.
PLEASE SPEAK WITH ONE OF OUR SECURITY MEMBERS AT THE FRONT DOORS FOR ASSISTANCE UPON ARRIVAL.